Frequently Asked Questions (FAQ)

This is the Frequently Asked Questions list of Jorge De Virginia Dpt Web Store[ http://www.dptwebstore.com ] . If your questions are not answered on this page, please contact us at info@dptwebstore.com and we will reply to you within one business day.

What forms of payment do you accept?

Jorge De Virginia Dpt Web Store accepts money order or check  by mail, credit card by mail or online as form of payment. We deliver in United States and territories.

Does  Jorge De Virginia Dpt Web Store send a paper catalog?

Yes! You can order a Jorge De Virginia Dpt Web Store  catalog. Click our catalog order link to order.

What should I do if I have a problem with my order such as a missing item, broken item, package not received.

Please contact Jorge De Virginia Dpt Web Store  immediately by e-mail at info@dptwebstore.com / by phone at 1-787-740-6179  and reference your order number. We will investigate and get back to you as quickly possible.

How do I redeem my Jorge De Virginia Dpt Web Store gift card?

Log on to our Web site at [ http://www.dptwebstore.com ] and place an order. During the checkout process, you will be prompted for your gift card number. Simply enter it at that time and the amount will be deducted from your order!

Do Jorge De Virginia Dpt Web Store  gift cards ever expire? 

No, they never expire. You can redeem it on our site at any time, 24 hours a day, 7 days a week.

Can I use a gift card on a purchase which exceeds my gift card?

Yes. You will be prompted for another form of payment for the remaining balance on your order.

In what dollar amounts can Jorge De Virginia Dpt Web Store  gift cards be purchased? 

Jorge De Virginia Dpt Web Store gift cards can be purchased in $10, $25, and $50 amounts. You can order as many as you like.

How do I sign up for or opt out of your newsletter?

Once you have an account on our Web site, you can sign in through the My Account link. On the Personal Account Information screen, you can change your options through the Preferences link.

Where can I find information on your shipping or return policy?

Our shipping information and return policy can be found on the Return Policy and Shipping  links on the navigation bar.